FAQ's

Do you do special orders on request?

We will do our best. Just send us an email outlining your idea and if we have the necessary materials available then we will work with you to provide a final product that you love. Price will be decided and agreed upon prior to starting production. 

Where is my order?

Every order will be sent with a tracking number and a notification sent once the order has been posted. All products are handmade so if you have not received a tracking number yet then it is possibly still being made. Please allow up to 5 days after ordering before getting in touch to allow us the time to create and prepare your order. 

Are your crystals genuine?

We buy from reputable local suppliers who test their product before sale so to our knowledge, yes they are. If you feel that for any reason that your item is less than genuine you can return it for a full refund.